UPDATE as of December 2020 - I shared my shopping experience from Tory Burch USA and Shipping Cart in this post.
https://www.dianewantstowrite.com/2020/12/tory-burch-minnie-ballet-flats-and.html
UPDATE as of January 12, 2019 : I blogged about my my recent experience in this post.
https://www.dianewantstowrite.com/2019/01/kate-spade-shop-spring-and-shipping.html
Two years ago, I shared my experience with Shipping Cart in this post. I was highly satisfied with the speed of delivery and cheapest shipping fee I've encountered. Unfortunately, the post was flooded with comments relating negative experiences. It went to the extent that some readers accused me of misleading other people. It felt unfair on my end. In the first place, I wasn't responsible for their lost or delayed their packages. Also, just because I had a great experience and others didn't make me a less credible person.
Despite having a different positive experience, I decided to try another cargo forwarding company on my next purchase. This company delivered fast, setting aside the unexpected hefty shipping fees. This year, I took the risk of returning to Shipping Cart. The succeeding part of this post relates my entire experience.
After years of having an inactive Shipping Cart account, nothing much changed in it's interface. The process remained the same. I used Shipping Cart's US address in California and distinct account number assigned to my name. I monitored my shipment sent via UPS until it reached Shipping Cart's address. Everything worked well in my second attempt. To give you an idea, here' a timeline of my shipping experience.
October 10, 2017 - My package arrived at Shipping Cart's US AddressShipping Cart confirmed the arrival of the package thru email.
October 13, 2017 - My package has been uploaded in my account.
I failed to pay my due immediately because Shipping Cart was having problems with payments mad via Paypal. Added to this, I was expecting a second package within two working days.
October 17, 2017 - I settled my shipping fee. My package was ticked as "preparing for shipment." I was given an estimate of October 29, 2017 as possible arrival date.
October 23, 2017 - Package arrived to my doorstep.
Total processing time from arrival to confirmation to my account = 3 days
Total processing time from payment to delivery = 4 working days
Total Cycle Time = 7 days
Setting aside the minor problem with my Paypal payment, it took 7 working days for Shipping Cart to deliver my package right to my doorstep. This was the fastest cycle time I experienced with any forwarding company.
More than the speed of service delivery, the cost of shipping is another critical consideration. I opted for air cargo and paid around Php 2,600. (Apologies, I forgot the exact amount.) The box's dimension is 14 x 14 x 6.5 inches.
Here's an actual photo of the box used by Shipping Cart.
Here's an actual photo of the box used by Shipping Cart.
I have already availed the services of Johnny Air, Jinio and POBox.ph. If I used Johnny Air, I would surely pay more than Php 3,000. Same goes with Jinio, who claimed to "minify" or minimize packages in multiple shipments, but in practice, nothing is done to lessen space and costs.
This brings me, one of the best features of Shipping Cart is their consideration in consolidating multiple shipments. I have two packages lined up for this shipment. My items came in multiple boxes, but Shipping Cart carefully consolidated everything in another box.
Everything arrived safe!
My entire experience with Shipping Cart was great. Setting aside the little problem with my Paypal account, everything went well. Similar to my previous experience, I would recommend paying via OTC to any LBC branch.
I also noticed a few developments in Shipping Cart's service features. Before they process your items, a photo of your shipment will be uploaded in your account. I noticed an improvement in the resolution of the photos. They even include the dimensions of the items. This promotes transparency and prevents doubts of overcharging. For those expecting multiple shipments, Shipping Cart allows a free 30-day storage. And as always, I highly appreciate that their team consolidate different shipments in one box.
Thank you Shipping Cart!
Unboxing post naman Diane hehe. Interested ako sa Kate Spade na binili mo :)
ReplyDeleteHAHAHAHa sa birthday ko na lang
DeleteHello, ms. Diane! I haven't tried Shipping Cart yet, but I'm planning to. I'm surprised to see that your shipping fee is not that expensive. What are their basis for the pricing? Did you include the insurance if there's any? Thank you.
ReplyDeleteHi Leonie! Basis of their pricing is the box's size and weight. If I'm not mistaken, items with value less than Php 10,000 are automatically given free insurance. My purchases were less than Php 10k so I only paid for the shipping fee.
DeleteI actually have an updated post. Kindly check this link
https://www.dianewantstowrite.com/2019/01/kate-spade-shop-spring-and-shipping.html
Thanks :)
Hi! Naayos po ba agad yung problem with Paypal? Or nag change ka ng payment mode?
ReplyDeleteHi! I changed my payment mode na lang. Pero lately, napansin ko, wala na silang paypal option
DeleteThey still have a Paypal option as a payment mode. That's what I've been using recently. Wala pa kong issue with it so far. I am paying with a credit card via the Paypal interface. Just want to share para alam ng readers na merong Paypal and it works well as of May 03, 2019.
DeleteHi Ms Diane! How did you pay for your Kate Spade purchase? I tried buying from coach outlet using my credit card and billing address was the one provided by Shipping Cart but the transaction was rejected. I actually tried two different cards and they were rejected. Baka kasi magkaiba ang CC address sa Billing Address? planning to purchase sa Kate Spade din sana kaya lang baka ganon ulit mangyari. :(
ReplyDeleteHi Karlha! Sorry for the late response. Yes, some US shopping sites restrict using a PH based credit and a US based shipping address. Before Katespade.com allowed me to use my PH credit card and use my Shipping Cart address. Recently, ayaw na :(
DeleteTry Shop Spring.com, dun ako last naka purchase ng Katespade
Hi, do they used the packaging from the store you purchased from or do they transfer your item into a smaller one that fits all your items before shpipping?
ReplyDeleteHi Step! The box provided by Kate Spade was already perfect so they didn't anymore transfer it. However in another purchase, they actually provided a better and smaller box for my items.
DeleteHey Miss Diane, I am planning to purchase a Studio monitor speaker from Amazon and it's pretty bulky and expensive. Since this is my first time doing this I have many "what if's" on mind. I am not sure if I can trust shipping cart. Any thoughts?
ReplyDeleteHow much is the speaker? Here is my suggestion, limit your purchase below the peso equivalent of 10,000. Though they have insurance, I think it's better (for your peace of mind) to limit purchase to that amount. Also consider the customs policy where purchases abroad not exceeding Php 10k is tax free.
DeleteIf you will order from Amazon, be sure that the seller offers "tracked" shipping, that way you can check whether the shipment has already arrived in Shipping Cart's US office. This also serves as our evidence, in case you need to follow up from Shipping Cart.
Hope this helps.
Ms diane, is the 10k peso limit should be price of the item/items + the shipping cost OR its just the price of the items for each shipment for Shippingcart?. Bec in amazon, after reaching 10k for the item price + shipping fee, there is this import tax which i want to eliminate.
ReplyDeleteIf you will use Shipping Cart's services, I think you will not be charged with import fees by Amazon. Since you will be using Shipping Cart's US based address, Amazon will identify your purchase on local shopping. In effect, no import tax.
DeleteIn case you intend to ship your items from Amazon directly to PH, that's when import taxes might apply.
If your purchases (including shipping) exceed Php 10K, maybe you can have a separate transaction.
Hope I got your question right.
may i know how many lbs your box was?
ReplyDeleteHi Ivan! Unfortunately, I already forgot the weight.
Deletemay i know how much your box weighed? lbs?
ReplyDelete